FixKit AI

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Find patterns in customer feedback

โ€œWe have reviews, tickets and interviews but no time to read them all.โ€

AI can sort feedback into themes, count how often each comes up, and pull real quotes. Remove personal info first, and spot-check that quotes are real.

Fix it yourself in 3 steps

  1. Gather feedback (tickets, reviews, survey answers, interview transcripts) with names removed.
  2. Ask the AI to group it into themes with counts and example quotes.
  3. Check a few quotes against the source, then pick the top 3 problems to fix.

Copy this prompt

Here's customer feedback with personal info removed: [files]. Group it into themes. For each: count, 2 exact quotes with source ID, and how severe it seems. Rank the top 5 by how often and how painful. Don't invent quotes โ€” every quote must appear in the source. Stop after the list.

Fill in the [brackets]. Each prompt says when the AI should stop, so it doesn't wander off.

Agents people used for this: Claude Code, Perplexity Comet, Zapier Agents, Grok Bot.

Inspired by real examples collected at agentusecases.ai.

๐Ÿ“š 6 real stories of people doing this with AI agents

Collected at AgentUseCases.ai.

AI drafts, you approve: nothing gets posted, sent, spent or published without a person. Tell customers when they're talking to an AI.

Tools for this

#1 ยท Our pick

Claude Code

Best for: Serious work on real repos

Anthropic's agent for your terminal, IDE and desktop. Reads the whole repo, runs commands and tests, and handles large multi-file changes well.

Visit Claude Code โ†—
#3

Claude

Best for: Writing, analysis, code

Anthropic's assistant: strong writing, analysis and coding, with projects and artifacts for longer work.

Visit Claude โ†—
#4

ChatGPT

Best for: Widest feature set

OpenAI's assistant with the broadest feature set: voice, images, search and a large app ecosystem.

Visit ChatGPT โ†—
#5

Grok Bot

Best for: Chores that repeat โ€” done for you

The easiest AI helper for everyday people: show it a chore once โ€” a morning brief, checking a bill, watching for a refund โ€” and it keeps doing it while you're away, checking in only when it needs your OK. Works from the Grok app on your phone and computer (beta).

Visit Grok Bot โ†—
#6

Grok

Best for: Real-time info, everywhere you go

xAI's assistant with real-time X data โ€” on iPhone, Android, desktop, the web, X, and built into Tesla cars. Want it to do chores on its own? See Grok Bot.

Visit Grok โ†—
#7

Gemini

Best for: Google Workspace users

Google's assistant, woven into Gmail, Docs and Android. Strongest if you live in Google's apps.

Visit Gemini โ†—