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Keep track of what people say about your business

โ€œComments, mentions and reviews slip by and I reply too late.โ€

AI can watch your social accounts, reviews and forums, and flag what's worth answering with a draft reply. You post the replies.

Fix it yourself in 3 steps

  1. List where people talk about you: social accounts, review sites, forums.
  2. Ask the AI to check daily and sort mentions into 'reply now', 'thank', and 'ignore'.
  3. Edit and post the replies yourself.

Copy this prompt

Check mentions of [business/brand] on [sites] from the last [day/week]. Sort into Reply now (complaints, questions), Thank (praise), and Ignore. For Reply now, give the link and a short, kind draft reply. Don't post or message anyone โ€” stop after the list.

Fill in the [brackets]. Each prompt says when the AI should stop, so it doesn't wander off.

Agents people used for this: Lindy, Claude.

Inspired by real examples collected at agentusecases.ai.

๐Ÿ“š 3 real stories of people doing this with AI agents

Collected at AgentUseCases.ai.

AI drafts, you approve: nothing gets posted, sent, spent or published without a person. Tell customers when they're talking to an AI.

Tools for this

#1 ยท Our pick

Claude

Best for: Writing, analysis, code

Anthropic's assistant: strong writing, analysis and coding, with projects and artifacts for longer work.

Visit Claude โ†—
#2

ChatGPT

Best for: Widest feature set

OpenAI's assistant with the broadest feature set: voice, images, search and a large app ecosystem.

Visit ChatGPT โ†—
#3

Grok Bot

Best for: Chores that repeat โ€” done for you

The easiest AI helper for everyday people: show it a chore once โ€” a morning brief, checking a bill, watching for a refund โ€” and it keeps doing it while you're away, checking in only when it needs your OK. Works from the Grok app on your phone and computer (beta).

Visit Grok Bot โ†—
#4

Grok

Best for: Real-time info, everywhere you go

xAI's assistant with real-time X data โ€” on iPhone, Android, desktop, the web, X, and built into Tesla cars. Want it to do chores on its own? See Grok Bot.

Visit Grok โ†—
#5

Gemini

Best for: Google Workspace users

Google's assistant, woven into Gmail, Docs and Android. Strongest if you live in Google's apps.

Visit Gemini โ†—